TERMS & CONDITIONS

Last updated: Mai 2026

1. GENERAL

Welcome to edelstahlrahmen.

These Terms & Conditions apply to the use of this website and to all purchases made through our online store.

By using this website or placing an order, you agree to these Terms & Conditions.

2. PRODUCTS

We strive to represent our products as accurately as possible.

Colours, finishes and appearance may vary slightly depending on screen settings, lighting conditions and the nature of materials.

We currently offer selected standard frame sizes, including 30 × 30 cm, 40 × 40 cm and 43 × 50 cm.

Requests for custom sizes or bespoke production may be considered individually upon request.

Product availability and descriptions may be updated at any time.

3. ORDERS & PAYMENT

By placing an order, you submit an offer to purchase.

Orders are confirmed once payment has been received and accepted.

All prices are shown in the respective currency displayed on the website and may change without prior notice.

Unless otherwise stated, prices do not include shipping costs, customs duties, import taxes or local charges.

4. SHIPPING & INTERNATIONAL DELIVERY

We offer international shipping.

Orders are shipped using the most suitable and economical shipping method available.

Delivery times vary depending on destination country, customs procedures and carrier conditions.

Estimated delivery times may be requested prior to ordering and will be communicated once shipment takes place.

While we aim to dispatch orders within reasonable timeframes, delivery dates are estimates and cannot be guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities or circumstances beyond our control.

5. CUSTOMS & IMPORT DUTIES

For international orders, customs duties, import taxes and any local fees are the responsibility of the buyer.

Customers are responsible for ensuring compliance with local import regulations.

6. RETURNS

Returns may be requested in accordance with applicable consumer protection laws.

Return shipping and transportation costs are the responsibility of the customer.

Returned items must be unused, undamaged and returned in their original packaging.

Refunds are processed following inspection and approval of the returned item.

7. INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, product designs and visual material, remains the property of edelstahlrahmen and may not be reproduced or used without prior written permission.

8. LIABILITY

We aim to provide accurate information and reliable service.

However, we are not liable for delays, interruptions or indirect damages arising from the use of this website, shipping services or products, except where liability cannot be excluded under applicable law.

Statutory consumer rights remain unaffected.

9. GOVERNING LAW

These Terms & Conditions are governed by the laws of Germany.

Mandatory consumer protection rights applicable in the customer’s country of residence remain unaffected.

10. CONTACT

Vera Hermann Edelstahlrahmen
Pienzenauerstraße 13
81679 Munich
Germany

E-mail: vera.hermann@edelstahlrahmen.com
VAT ID: DE442435468