Shipping policy

SHIPPING POLICY

Last updated: Mai 2026

Thank you for visiting edelstahlrahmen.

SHIPPING

We offer international shipping.

Orders are shipped using the most suitable and economical shipping method available, depending on destination and shipment requirements.

Shipping costs are calculated and displayed at checkout unless otherwise agreed.

PROCESSING & DELIVERY

Orders are processed after payment has been received and confirmed.

Delivery times vary depending on destination country, customs procedures and carrier conditions.

Estimated delivery times may be requested prior to ordering and will be communicated again once shipment takes place.

While we aim to dispatch orders within reasonable timeframes, delivery dates are estimates and cannot be guaranteed.

INTERNATIONAL ORDERS

For international shipments, customs duties, import taxes and any local fees or charges are the responsibility of the buyer.

Customers are responsible for ensuring compliance with local import regulations and customs requirements.

SHIPPING DELAYS

Occasionally, delays may occur due to customs procedures, carrier schedules or circumstances beyond our control.

We appreciate your understanding should this happen.

DAMAGED OR LOST SHIPMENTS

If your order arrives damaged or if a shipment appears to be lost, please contact us as soon as possible at:

info@edelstahlrahmen.com

We will do our best to assist and find an appropriate solution.

CONTACT

Vera Hermann Edelstahlrahmen
Pienzenauerstraße 13
81679 Munich
Germany

E-mail: info@edelstahlrahmen.com